From WhatsApp voice note to a confirmed clinic appointment.
Patients can start in the format they already use. Sanad keeps context attached as the conversation moves toward availability or a person.
ACCESS ROUTELIVE PATH
The reason travels with every handover.
Understand the opening message
Handle text and voice-note enquiries in up to 32 languages while prioritising the Arabic and English UAE experience.
- Language detection
- Voice-note context
- Patient intent
Offer a valid next step
Show available times and record the selected appointment when the clinic connection is supported and approved.
- Service and branch choice
- Doctor and time selection
- Confirmation and reminders
Move sensitive moments out of automation
Clinical questions, complaints, uncertainty, and requests for a person are handed to the clinic team.
- Needs a person status
- Reason attached
- Direct human ownership
See where patient access stops today.
Bring your branch count, enquiry channels, calendar or system, and the periods your team struggles to cover.