Understand before routing
Identify the language and patient intent before deciding whether to answer, show availability, or involve a person.
- Up to 32 languages
- Text and voice-note context
- Branch and service intent
Patient access should not stop at the first language switch.
Sanad understands up to 32 languages, helping the routine clinic journey remain clear while Arabic and English stay central to the UAE experience.
LANGUAGE LAYERUP TO 32
32languages understoodالعربيةEnglishFrançaisहिन्दी
Keep clinic meaning intact
Responses come from approved clinic information rather than open-ended clinical generation.
- Approved service language
- Consistent logistics
- No treatment advice
Escalate with context
When wording is uncertain, sensitive, clinical, or explicitly asks for a person, the conversation moves to the clinic team.
- Original message retained
- Reason for handover
- Human owner visible
See where patient access stops today.
Bring your branch count, enquiry channels, calendar or system, and the periods your team struggles to cover.